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15 min 38 sec
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Reconstructing DEI: A Practitioner's Workbook

A hands-on set of exercises that turns concern about fairness at work into accountable action, from mapping your own identities to diagnosing inequity with data, repairing harm and scoring your organization's DEI maturity.

Table of Content

Plenty of people care about fairness at work and still have no idea what to do on Monday morning. In Reconstructing DEI, strategist Lily Zheng begins somewhere unexpected: before trying to change an organization, write down eight values you hold and the identities that have given you advantages or held you back. Zheng’s workbook follows their earlier book, DEI Deconstructed, and they warn that acting before you grasp the principles can do more harm than good.

The throughline is simple. Good intentions become lasting change only when each step is made concrete and accountable. That means knowing yourself, proving the problem, changing small cultures, repairing harm, gathering allies and checking progress honestly. Zheng treats inclusion as a practice you can plan, test and score, not a mood or a poster.

What follows is a sequence of exercises you can run alone, with one colleague or across a whole organization, ending with a four-level scale for judging where yours really stands.

People who push for fairness at work get tested by pushback and by their own doubts. A short written exercise, done before any campaign begins, decides whether those moments shake you or steady you.

Most people mean to challenge biased remarks and then stay silent when the moment comes. One small agreement between two colleagues sitting in the same meetings changes the odds, and it costs almost nothing.

A gut sense that something is unfair often comes first, and while that instinct matters, it needs data behind it. Yet it rarely moves anyone with a budget. Zheng lays out what has to happen between the hunch and the decision.

Company values hang on the wall, but people live inside the habits of one meeting and one manager. Zheng shows how to read those habits and rewrite them without waiting for permission from the top.

Hurtful remarks will happen in any workplace, however committed it is to inclusion. What follows them can split a team or bring it closer, and the usual instinct points the wrong way.

Big changes at work rarely come from one brave person. They come from people who often disagree with each other. Zheng’s mapping exercise shows how to bring them into the same effort anyway.

Copying what other companies do is the fastest way to a program that changes nothing. Zheng’s planning exercise asks readers to choose three key outcomes and then name up to five specific initiatives within their chosen focus areas.

Hearing that inclusion work never ends is supposed to keep people going, yet it often wears them out. Zheng pairs a simple scoring method with a warning about what happens when the work becomes your whole identity.

Zheng’s workbook makes a modest-sounding claim with large consequences: inclusion is a set of skills, and skills can be practiced. Each exercise trades a vague intention for something you can check. A list of eight values replaces a feeling of conviction. A survey, interviews and a review of complaints replace a hunch. A structured brainstorm replaces a promise to listen more. A maturity score replaces the sense that nothing ever moves. Performative DEI survives on vagueness, and these tools leave it very little room.

That also makes the work easier to begin. You need no title or budget to write down your values, or to agree with one colleague on a quick message when a remark in a meeting sounds wrong. You can score your organization on the four levels this month and compare notes with someone you trust. And you can keep one part of your life that has nothing to do with work, because the people who last at this are the ones who sometimes leave it alone.

Change that is planned, measured and shared tends to outlast the person who started it.

About this book

What is this book about?

Many people who care about diversity, equity and inclusion stall at the same point. They know something is wrong at work but not what to do next, and the efforts around them often feel like statements without follow-through. Lily Zheng's workbook is built for that gap. It turns DEI from a set of principles into a sequence of exercises a single employee, a pair of colleagues or a whole organization can run. Zheng starts with the practitioner: their values, their identities and the advantages or disadvantages those identities carry. From there the exercises widen. Readers learn to find accountability partners, to make precise requests for help, to test a hunch about inequity with several kinds of data, and to tell that story to leaders. They then reshape team habits, respond to harm through repair, map stakeholders and their power, and draft a strategy limited to three outcomes and up to five initiatives. The book closes with a four-level maturity model for scoring an organization's progress, and a firm warning that people who tie their whole identity to this work burn out.

Book Information

Rating:

Genre:

Workplace Culture

Topics:

Change Management, Conflict Resolution, Diversity & Inclusion

Publisher:

Berrett-Koehler Publishers

Language:

English

Narrator:

Emily

First published:

November 14, 2023

Pages:

328

Length:

15 min 38 sec

Get the book:

Amazon

Who it's for

  • Employees who value fairness

    Employees who care about fairness at work but don't know what to do beyond attending a training.

  • Making the DEI case

    Managers and HR or L&D staff who need to turn a DEI hunch into data, a plan and a story leaders will back.

  • DEI practitioners stretched thin

    DEI practitioners feeling stretched thin and looking for a way to measure progress and avoid burnout.

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About the Author

Lily Zheng

Lily Zheng (they/them) is a strategist, consultant and speaker in diversity, equity and inclusion who helps organizations and leaders reach the outcomes they are aiming for. They have been named a Forbes D&I Trailblazer, a 2021 DEI Influencer and a LinkedIn Top Voice on Racial Equity, and their work has appeared in the Harvard Business Review, the New York Times and NPR. Their bestselling books include DEI Deconstructed and Reconstructing DEI.

Ratings & Reviews

Ratings at a glance

2.7

Overall score based on 67 ratings.

What people think

Listeners find this title highly beneficial for leadership growth, with one listener noting that it is dense with information and practical exercises. They value the provided material, and one listener characterizes it as essential reading for those in the DEI field.

Top reviews

Felix

This book provides the blueprint that DEI practitioners have been missing for years. Lily Zheng shifts the focus from simple awareness to actual measurable outcomes, which is a breath of fresh air in a field often clouded by vague platitudes. The workbook format forces you to confront your own social identities and privileges before you even attempt to fix an organization. I particularly appreciated the section on data-driven hypotheses; it moves the needle from 'feeling' like there is a problem to 'proving' it with evidence. While some of the exercises are emotionally taxing, the payoff in clarity is immense. This isn't just a read-once-and-forget-it title; it’s a manual for long-term sustainability. If you are tired of performative gestures and want to drive systemic change, this is your primary resource.

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Somboon

As someone who has felt the crushing weight of burnout in the social impact space, this guide felt like a lifeline. Zheng’s writing style is direct, punchy, and utterly devoid of the corporate jargon that usually fills these types of books. The workbook structure encourages deep self-reflection, making you look at your own privilege in a way that feels productive rather than paralyzing. I loved the emphasis on coalition building and learning how to ask for help when the work gets too heavy. Truth is, we can't do this alone, and this book gives us the language to find partners for shared accountability. It’s an essential tool for anyone moving beyond the performative and toward real, lasting equity. Every HR department needs a copy on their shelf.

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Saranya

The chapter on power dynamics and coalition building alone is worth the price of admission for any manager. Lily Zheng has a way of cutting through the noise to explain how to strategically leverage your influence for systemic change. I’ve read a lot on this topic, but the focus on shifting microcultures from the bottom up is what sets this work apart. By defining specific outcomes and selecting the right resource allocation, you can actually see the path toward a more inclusive culture. The workbook doesn't shy away from the inevitability of conflict, which I appreciated. Instead of avoiding it, we are taught how to manage harm through active listening and restorative practices. This is leadership development at its finest—rigorous, empathetic, and deeply practical.

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Ratchanee

Lily Zheng doesn't just talk about inclusion; they provide the literal tools to build it from the ground up. This is a masterclass in evidence-based analysis for the modern workplace. Most books in this genre stay at the 30,000-foot view, but this one gets into the soil. I especially enjoyed the focus on storytelling as a means to communicate the urgent need for organizational shifts. It balances the 'hard' data with the 'soft' human elements of the work perfectly. In my experience, most DEI efforts fail because they lack a concrete plan with timelines and accountability, and this book solves that problem head-on. If you are serious about moving past the 'awareness' phase and into the 'results' phase, you need this workbook.

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Meen

Picked this up on a whim and ended up highlighting nearly every page because the insights are so surgical. Zheng manages to dismantle the performative aspects of modern DEI while simultaneously giving you a better way forward. The focus on shifting microcultures within an organization is genius because it makes the work feel manageable rather than impossible. I felt challenged by the social identity exercises, but they provided the self-awareness I needed to lead my team more effectively. No more fluff—just practical frameworks, maturity assessments, and strategies for long-term sustainability. This is exactly the kind of 'reconstructing' the industry needs right now. It is a must-read for anyone who actually cares about making their workplace more equitable and human-centered.

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Surasit

Ever wonder why most corporate diversity programs fall flat after the initial excitement wears off? Zheng answers this by deconstructing the superficial layers of 'DEI-lite' and offering a rigorous, evidence-based approach to organizational maturity. I found the introspection exercises on core values particularly grounding. They help you understand your role within the larger power dynamics of a company. To be fair, some of the sections on stakeholder interests felt a bit repetitive, and the prose can get a little academic at times. However, the focus on restorative approaches to conflict resolution is incredibly unique and necessary. It’s a dense read, but the practical strategies for moving through the four-level maturity model are worth the effort for any serious leader.

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Akira

Finally got around to working through Lily Zheng’s workbook, and the emphasis on 'maturity assessments' is a total game-changer for my team. We’ve struggled with identifying specific, measurable DEI goals in the past, but the framework provided here offers a clear roadmap. Personally, I was most struck by the sections on self-care and maintaining purpose outside of work. It’s rare to find a business-oriented book that acknowledges the high risk of burnout for those doing the heavy lifting of social change. The only downside is that the sheer volume of exercises can feel daunting if you’re trying to move quickly. It requires a slow, intentional pace to really absorb the lessons. A solid resource that prioritizes action over empty words.

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Charlotte

After hearing so much buzz about Zheng’s work, I used this as a guide for our leadership offsite last month. The feedback was mostly positive, specifically regarding the exercises on crafting personalized messages for different stakeholders. It helped our executives see DEI not as a side project, but as a core business function that requires the same level of strategic planning as any other department. Gotta say, the section on gathering data to support findings was a bit dry, but the necessity of it can't be overstated. We found that the four-level maturity assessment gave us a realistic (if slightly humbling) view of where we are. It’s a tough, honest look at what it takes to foster a workplace where everyone can actually thrive.

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Rungrat

Not what I expected, though there is undeniable value in the structured framework provided here. My main struggle was with the tone, which felt a bit overly analytical when I was hoping for something more narrative-driven. Frankly, the workbook format can feel like a chore at times, especially if you aren’t currently in a position of power to implement these changes. That said, the strategies for identifying inequity through both intuition and data are solid. The four-level maturity model is a clever way to categorize where an organization currently stands. It’s a useful reference, but it might be too 'in the weeds' for someone just starting their journey. Good for experts, perhaps a bit much for the casual reader looking for a quick overview.

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Ubolwan

Look, the content is undeniably thorough, but the workbook format felt incredibly overwhelming for a solo reader without a facilitator. I found myself getting bogged down in the introspective exercises early on, and the dense layout made it hard to stay engaged. While the emphasis on restorative approaches to conflict is a great concept, the execution in the text felt a bit repetitive. I think this would work much better as a group study or a guided workshop rather than an individual read. It’s packed with information, but the sheer volume of tasks feels like a second job. If you have the time to dedicate hours to it, you might love it, but for a busy professional, it was just too much to digest.

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Questions about this book

It is a practical workbook that turns diversity, equity and inclusion from principles into exercises. Zheng moves from the individual to the organization: reflecting on your values and identities, finding accountability partners, testing suspected inequities with data, reshaping team norms, repairing harm, building coalitions, drafting a tailored strategy and scoring DEI maturity on a four-level scale. Zheng recommends reading their earlier book first.

Level one covers first steps such as mission statements and cultural celebrations, often without formal leadership commitment. Level two adds collective efforts like hiring DEI professionals and working with outside benchmarking bodies. Level three builds DEI into strategy, with data guiding decisions and results shared externally. Level four is full maturity, with universal engagement, routine data sharing and leaders fully involved. You score foundational, internal and external DEI, then average them.

Zheng favors restoration over punishment. That starts with active listening: paraphrasing, asking deeper questions and validating emotions. When someone makes a hurtful remark, the aim is for them to understand its impact and apologize sincerely, and for both people to agree on steps that prevent a repeat. Zheng argues that blame and penalties alone can fracture a community further.

Many of the exercises need no authority. You can list your core values, map your identities, and pair with a colleague who attends the same meetings so you can check biased remarks by direct message and take turns speaking up. You can also make specific requests, such as asking a manager for time in a meeting so more voices are heard, and you can test a hunch with data before raising it.

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Reconstructing DEI

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