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13 min 53 sec
Available in:English

Welcome to Management: How to Grow from Top Performer to Excellent Leader

Shows newly promoted managers why excelling in their old role does not prepare them to lead. It then shows how discipline, steady learning, clear standards, trust, tight communication and backing people's growth make them leaders worth following.

Table of Content

The skills that got you promoted are not the skills your new job needs. That is the opening lesson of Welcome to Management by Ryan Hawk, an award-winning individual contributor who rose to vice president of sales and found, in his very first week as a boss, that he had no idea how to lead. Hawk argues that leading people is a separate craft, and that it can be learned in a sensible order.

First you lead yourself, through discipline and constant learning. Then you lead others: you decide what you value in people, build trust, speak so the whole team understands, and put their growth ahead of your own comfort.

The evidence ranges from a professor who became a Civil War hero to the Apollo 13 crew and a football coach whose assistants kept winning titles. By the end, the step from top performer to manager stops looking like a prize and starts looking like a set of habits you can begin this week.

On his first day with his own office, a new manager hears something from a former peer that seems to have nothing to do with work. How he reacts reveals a trap that catches many promoted stars.

A new boss gives his team one clear rule, then gives himself a small exception. Weeks later he walks into a half-empty office and cannot understand why nobody listened.

A professor with no military training ended up making one of the most important decisions of a war. His preparation looked ordinary, and it is a method any new manager can copy.

Inheriting a team tempts every new manager to start sorting people at once. NASA’s Apollo program used one unusual test for its trainees, and it mattered most when everything went wrong.

On his first day in charge, Hawk made a choice that most new bosses would never consider. It sounds like giving up control, yet it gave his team something they rarely get from a new leader.

Film directors throw away expensive scenes that looked perfectly good. Hawk thinks managers should treat their emails the same way, and he adds a second habit that has nothing to do with writing.

Your best performer makes your job easier every single day. Hawk argues that the smartest thing you can do with her runs against every short-term instinct, and a legendary football coach shows the payoff.

The hardest part of a first management job is letting go of what made you good. Your old results were yours alone. Your new results belong to other people: to Sarah on her worst day, to the star who will one day leave, to a team that needs one clear message. Hawk’s book is a guide to that handover, and it begins with the person in the mirror.

That is why his order matters. Discipline and learning come before hiring decisions and team talks, because people watch what their boss does long before they believe what he says. The late-arriving manager and the professor who read every strategy book make the case from opposite ends.

The first steps are small. Pick one uncomfortable activity and keep it going for 30 days straight. On your first day with a team, tell people you are there to coach, then assume the best of them. Before sending your next message, delete everything it can live without. And when your best performer outgrows the role, open the door for her.

Bill Walsh is remembered as much for the coaches he produced as for his trophies. A manager’s truest scoreboard is the list of people who got better under them.

About this book

What is this book about?

Most people become managers because they were very good at something else. Then the first week arrives, and the job turns out to be about other people's problems, moods and results. Ryan Hawk argues that this gap is normal, and that the skills needed to close it can be learned. His approach runs in a clear order. A new manager first learns to lead themselves, building discipline through chosen discomfort and turning into what the investor Charlie Munger called a learning machine. Only then do they turn outward. They define the qualities they value in people, create a culture where the team feels safe to speak, cut their messages down to what matters, and accept that helping a star leave can make the whole team stronger. The stories come from a Civil War colonel at Gettysburg, NASA's Apollo program, an internal Google study, the NFL coach Bill Walsh and Hawk's own early days as a sales manager. Readers get a practical sequence for their first months in charge, from a 30-day discipline challenge to a first-day speech about coaching.

Book Information

Rating:

Genre:

Management & Leadership

Topics:

Management, Teamwork, Trust

Publisher:

McGraw Hill

Language:

English

Narrator:

Caleb

First published:

January 28, 2020

Pages:

240

Length:

13 min 53 sec

Get the book:

Amazon

Who it's for

  • Newly promoted top performers

    Top performers who have just been promoted and feel unprepared to lead former peers.

  • New managers wanting structure

    New sales and team managers who want a clear order for their first months in charge.

  • HR and training leaders

    HR and learning leaders looking for a practical frame to coach first-time managers.

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About the Author

Ryan Hawk

Ryan Hawk hosts The Learning Leader Show, a podcast on which he has interviewed more than 450 experts about leadership and wisdom. A former quarterback and team captain in high school, college and the professional game, he went on to rise from award-winning individual contributor to vice president of sales at a multibillion-dollar company. He now advises leaders, gives keynote talks at Fortune 500 companies and works with teams and players in the NFL, NBA and NCAA.

Ratings & Reviews

Ratings at a glance

4.5

Overall score based on 266 ratings.

What people think

Listeners view this leadership guide as a fantastic resource that provides realistic, hands-on tips for managers at every level. The material is grounded in scientific research, and listeners value the combination of engaging narratives and thought-provoking insights. It is often labeled as an essential read for those in charge, with one listener highlighting how it assists in building personal credibility to establish trust within a team. Listeners feel the advice is both practical and significant, with one mentioning how it drives tangible results.

Top reviews

Boss

Wow, Ryan Hawk absolutely crushed it with this guide. As a long-time listener of the Learning Leader Show, I had high expectations, and he delivered a framework that is both research-driven and incredibly human. The section on earning credibility is a must-read because it reminds us that compliance can be forced, but true commitment must be earned through behavior. I loved how he integrated stories from military leaders and elite athletes to illustrate his points. It makes the lessons stick much better than a dry textbook ever could. Truth is, the acknowledgments section alone is worth the price of admission—seeing who influenced him provides so much context. This is the manual I wish I had when I first transitioned from individual contributor to manager years ago.

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Montri

After hearing so many recommendations, I finally dove into Hawk's work. It’s a power-packed resource for anyone making the leap from teammate to leader. The transition is notoriously difficult, yet this book provides a framework that makes the shift feel manageable rather than overwhelming. I was particularly struck by the focus on 'Lead Yourself' first—too many managers try to fix their teams before they’ve mastered their own discipline. The concept of creating psychological safety through vulnerability is backed by solid research and feels very relevant. It’s not just fluff; there are tangible results to be had if you actually implement the 'deliberate practice' steps. This is definitely a book I’ll be keeping on my desk for quick reference.

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Lucia

Finally got around to reading this, and I’m impressed by how Hawk balances storytelling with actionable frameworks. The transition from individual contributor to manager is often a 'sink or swim' moment, but this book acts as a life jacket. He covers everything from hiring nonnegotiable qualities to the importance of 'Management By Wandering Around.' I found the section on coaching for personal growth versus professional performance to be a huge eye-opener. Personally, I think the emphasis on personal credibility is the book's strongest point. You can't lead others if you can't lead yourself, and Hawk provides a clear path to doing exactly that. It's an impactful read that I’ve already recommended to several colleagues.

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Lek

Ever wonder why some high performers fail the moment they get a title? Hawk argues that management is a completely different skill set, and he's right. I particularly appreciated the 'Learning Machine' concept which emphasizes intentionality in growth. It’s not just about working hard; it’s about how you absorb information from mentors and coaches to sharpen your edge. The structure of 'Lead Yourself, Build Your Team, Lead Your Team' is logical and easy to follow. To be fair, some of the analogies feel a bit heavy on the sports metaphors, which might grate on some readers who aren't fans. However, the science-backed insights on psychological safety provide a necessary balance. It’s a solid, well-researched primer for anyone terrified of their first week as a boss.

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Ning

Picked this up after a promotion and found it to be a very helpful reality check. The mantra 'bad news doesn't get better with age' has already changed how I handle my weekly one-on-ones. Hawk does a great job of explaining that your performance is now measured by the success of others, which is a hard pill to swallow for some high achievers. While I agree with other reviewers that the examples lean heavily toward sports and sales, the core principles of discipline and vulnerability are universal. My only real gripe is that it feels a bit dated regarding in-person work requirements. Despite that, the 'Management By Wandering Around' tips are surprisingly effective for building rapport. It’s practical, punchy, and provides a clear roadmap for the first 90 days.

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Film

The chapter on building a 'Learning Machine' is where this book truly shines. Ryan Hawk draws on his vast experience interviewing top-tier leaders to present a compelling case for constant self-improvement. He accurately debunks the 10,000-hour myth and focuses instead on the quality of practice and feedback. To be fair, the tone can feel a bit 'rah-rah' at times, which might not be for everyone. But if you can get past the locker-room vibe, the underlying strategies for managing a roster and setting high standards are excellent. I specifically liked the advice on taking handwritten notes but sending digital summaries. It’s a small detail, but it’s those little 'hows' that make the book worth reading for a new supervisor.

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Ratchanee

Direct and punchy, this book doesn't waste much time getting to the point. Ryan Hawk takes the best of what he’s learned from hundreds of leaders and distills it into a three-part system that actually works. I enjoyed the focus on the 'Cycle of Learning' and the four steps of deliberate practice. It’s science-based information that feels accessible rather than academic. While the 'sales bro' subtext mentioned by other reviewers is definitely there, the core advice on accountability and consistency is hard to argue with. A few more examples outside of sports and the military would have made this a five-star read for me. Still, it’s a must-read for any top-performing contributor who wants to lead with grace and courage.

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Praepimon

Look, the book offers a decent reminder of general leadership tips, but it doesn't reinvent the wheel. It functions well as a 'greatest hits' of management advice, spanning topics from trust-building to coaching for performance. I appreciated the distinction between leading, managing, and coaching, as many people tend to lump them together into one messy pile. However, the author’s stance on in-person work being superior felt out of touch with modern virtual needs. It’s as if he’s trying to force a 1990s culture into a 2020s reality. Frankly, the advice on hiring was a bit contradictory; he warns against burnout but then praises the very behaviors that cause it. It’s a mixed bag that works best for someone in a traditional office setting.

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Cee

As someone who has studied management for years, I found this to be a bit of a surface-level exploration. It’s a great primer for those entering leadership for the first time, but it lacks the depth required for complex organizational challenges. The advice is quite generalized—which makes sense given the wide range of people he’s interviewed—but that means the 'how' is often missing. For example, he tells you to build trust but doesn't offer enough specific exercises to facilitate that in a cynical environment. It's a quick, easy read with some thought-provoking content, but it won't replace the classics. If you’re a fan of the podcast, you’ll enjoy the stories, just don't expect a deep dive into organizational psychology.

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Nina

This book makes a massive assumption that every office environment mirrors a professional sports locker room or a high-pressure sales floor. While Ryan Hawk clearly has access to incredible minds through his podcast, the advice here feels recycled and far too generalized for complex white-collar industries. I found the subtext of 'sales bro' culture quite off-putting, especially when he suggests rewards like trips to a horse track. Is that really the peak of modern leadership? Not gonna lie, the lack of specific, actionable 'how-to' steps for remote or hybrid teams is a glaring omission in today's world. If you haven't read a single management book, you might find some nuggets, but seasoned leaders will likely find this shallow and lacking in depth.

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Questions about this book

Hawk argues that being great at your old job does not prepare you to manage people, a trap known as the Peter Principle. Leadership is a separate skill set. He lays out an order for learning it: first lead yourself through discipline and constant learning, then lead others by defining what you value, building trust, communicating clearly and putting your team’s growth ahead of your own interests.

It suits people stepping into their first management role, especially high performers promoted over former peers. It also helps team leads who feel stuck after a promotion and HR or training staff who prepare new managers. The examples are practical, from staying out of your first team meeting to making cold calls alongside a sales team to understand their days.

The term comes from investor Charlie Munger and describes someone who deliberately and constantly seeks new information. Hawk turns it into four steps: consume ideas from mentors, books and podcasts; test them with a plan you carry out; reflect on the results, ideally with feedback; and teach what you learned. He cites a 2018 study finding that explaining ideas to yourself boosts learning more than note-taking.

On his first day, Hawk had the HR manager meet his team without him so people could share honest concerns. He recommends telling your team from the start that your job is to coach and that criticism comes from a wish to help. Above all, trust them first: assume people are honest and look for the best in them, even if you sometimes get burned.

Start with Hawk’s 30-day discipline challenge: pick one activity, such as a 30-minute walk before work or 15 minutes of reading, and do it daily for at least 30 days. Then write a list of qualities you value in teammates and why each matters. Edit your next email like a film director, cutting anything unnecessary, and help strong performers pursue their next step.

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Welcome to Management

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