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12 min 25 sec
Available in:English

Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It

A ten-step method for positioning a product so buyers quickly see its value. Start from your best customers, name the real alternatives, turn your differences into value and choose a market frame that shows it off.

Table of Content

Plenty of good products get ignored because buyers meet them in the wrong setting, and the people who built them end up blaming the product. In Obviously Awesome, April Dunford makes the point with a violinist of the highest rank performing in a subway station. He played with full mastery, and most commuters walked straight past. The music was the same. The setting told people it was not worth stopping for.

Dunford, a marketing executive who launched 16 products at high-growth startups, calls the work of choosing that setting positioning. Her argument is that positioning should be built on purpose. Start from the customers who love you, learn what they would use otherwise, turn your differences into value, and choose a market frame that makes that value obvious. Her ten steps turn a vague marketing debate into a working session. They end in one document that sales, marketing and product can all use.

Some excellent products need three meetings before anyone understands them, while weaker ones sell on sight. Dunford traces the gap to a frame that most teams inherit by accident and almost never question.

Somewhere in your customer list are a few people who understood your product at once and told their friends. Dunford argues they know more about your real value than your own pitch does.

Ask a team to name its competitors and it lists companies with similar products. Dunford thinks that list misses the rival that wins most deals, and it rarely sends a sales rep.

A camera’s megapixel count means almost nothing to most people who buy one. Dunford shows how to follow a feature until it becomes something a customer would happily pay for.

The same product can look ordinary in one category and exciting in another. Dunford lays out three ways to frame a market, and each one changes who you are compared with.

A trend can make a product feel current or bury it completely. And a positioning that lives only in the founder’s head drifts the moment the market moves. Dunford’s last two steps deal with both risks.

Obviously Awesome rests on an idea that sounds modest and turns out to be demanding. Customers judge a product by the frame around it, so the frame deserves as much care as the product itself. The violinist in the subway was as skilled as ever, and the room still decided how much people heard. Dunford’s ten steps are a way of choosing the room on purpose, using evidence from the buyers who already chose you.

The most useful starting point is the customer who said yes fastest. Ask what they would have done without you, and you may find that your real competitor is a manual routine or plain inaction. Then take your sharpest feature and follow it to a result a customer can feel, the way a megapixel count becomes a photo worth printing. Bring people from sales, product and customer success into one room, agree on the answers and write them down in a document everyone works from.

A product that customers have to puzzle over is not finished yet. Positioning is the work that makes its value obvious.

About this book

What is this book about?

Many good products struggle because buyers see them in the wrong setting. Prospects need long explanations, compare them to the wrong things or never notice what makes them special. April Dunford argues that the fix is usually not a better product or a louder campaign. It is positioning, the deliberate choice of the context in which customers meet what you sell. Dunford breaks positioning into five components: the alternatives customers would otherwise use, your distinctive attributes, the customers who care most about them, the market context that shows them off, and the flexibility to adjust as things change. She then turns those components into a ten-step process a cross-functional team can run together. The process starts with the customers who loved the product fastest and ends with a written positioning document. Readers get a practical sequence for a task that often stays vague. They learn to name their true competition, including doing nothing. They learn to translate features into customer value and to pick between taking on market leaders, owning a niche or creating a new category. The method also covers when to use a trend and when to leave it alone.

Book Information

Rating:

Genre:

Marketing & Sales

Topics:

Branding, Competitive Strategy, Product Strategy

Publisher:

Ambient Press

Language:

English

Narrator:

Hannah

First published:

May 14, 2019

Pages:

202

Length:

12 min 25 sec

Get the book:

Amazon

Who it's for

  • Founders and product heads

    Founders and product leaders whose good product keeps getting compared to the wrong things.

  • Marketing and sales teams

    Marketers and salespeople tired of long explanations before prospects understand what they sell.

  • Teams behind a relaunch

    Teams relaunching a product that has outgrown the story it was first sold with.

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About the Author

April Dunford

April Dunford is an executive consultant, speaker and author who helps technology companies make complex products easy for customers to understand. She specializes in positioning and market strategy, especially for business-to-business technology. Over a marketing career of more than two decades she served as vice president of marketing at several high-growth startups and launched 16 products. She also trains leadership, sales and marketing teams, sits on boards, and invests in and advises growing businesses. She also wrote Sales Pitch.

Ratings & Reviews

Ratings at a glance

3.9

Overall score based on 208 ratings.

What people think

Listeners find this work to be a mandatory read for entrepreneurs and marketing experts, providing a potent 10-step method for crafting significant product positioning. The guide delivers an uncomplicated, accessible explanation of the core methodology, featuring real-world examples and effective tactics. Listeners value the succinct writing style and methodical framework, regarding it as an indispensable asset for marketers and product leads.

Top reviews

Cha

As someone who has spent years in tech marketing, I’ve never seen positioning explained this clearly. Most business books are 300 pages of fluff, but this one cuts straight to the chase. The concept of the "market category" was a huge lightbulb moment for me. We often think our product is unique, but customers are always going to compare us to something, whether it’s a spreadsheet or a legacy competitor. Truth is, if you don’t pick your category, your customers will pick it for you, and they’ll probably get it wrong. This is essential reading for every product manager out there.

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Ivan

Wow. This book completely changed how I look at our sales deck. We were falling into that classic trap of explaining our features for twenty minutes before the customer even understood what we were. April Dunford explains that positioning is basically "context setting" for your product. If you tell someone you’re a "database," they expect one thing; if you say you’re a "data warehouse," they expect another. It’s simple, but getting it right is incredibly hard. This book gives you the tools to stop flailing around and start being deliberate about your market.

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Mo

The chapter on market categories alone is worth the price of the book. I love the example of the "dietary muffin" vs the "paleo snack." It perfectly illustrates how the same product can be viewed totally differently depending on the label you give it. April Dunford has a way of making complex strategic decisions feel manageable. It’s a straightforward guide that doesn't hide behind academic jargon. Some people complain that it’s too short, but I think that’s its greatest strength. You can read it in an afternoon and start applying the 10 steps the next morning.

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Tar

Ever wonder why your current customers love you, but you can’t seem to close any new deals? That was exactly the problem I was facing before I found this book. It turns out our positioning was accidental. We were riding a "trend" without actually defining our core value. The 10-step process helped us narrow our focus to a specific subsegment where we could actually be #1. It’s a punchy, no-nonsense guide that belongs on the shelf of every founder. Personally, I wish I’d read this three years ago before we wasted so much money on vague marketing campaigns.

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Wachira

After hearing April on several podcasts, I knew I had to grab the book. It did not disappoint. The way she breaks down the "positioning statement" is far more practical than the old-school templates I learned in business school. Instead of hand-wavy definitions, you get a concrete recipe. You start with what the customer is using now, find your unique attributes, and map those to real value. It sounds simple, but this book shows you how easy it is to get it wrong. It’s become required reading for everyone on our marketing team.

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Earn

In my experience, most business authors try to sound smart by making things complicated. This book does the opposite. It takes the "black box" of positioning and makes it accessible for everyone. It’s a short read, but every page is packed with insights about how to frame your product so that the value is obvious to the buyer. I particularly liked the advice on how to weave in current trends without letting them distract from your core offering. It’s a brilliant, tactical guide that focuses on the real work of avoiding market confusion. Highly recommended.

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Pranee

Finally got around to reading this after seeing it everywhere on LinkedIn. It’s a very quick read—maybe a bit too quick given the price—but the 10-step positioning framework is solid. Dunford does a great job explaining why your product shouldn't just exist in a vacuum. I especially liked the part about how customers use "signals" to put your product in a mental box. My only gripe is that it feels a bit light on specific case studies to show the process in action across different industries. Still, if you’re struggling to explain what you do to prospects, this is a necessary roadmap for any marketing team.

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Duang

Picked this up because our startup was struggling with a high churn rate among new sign-ups. The book helped us realize we were targeting the wrong "best-fit" customers. Dunford’s approach to identifying competitive alternatives—especially the "do nothing" or "DIY" options—was eye-opening. We always thought our competitors were other software companies, but our real competitor was just Excel. The writing style is very conversational and easy to digest. I would have appreciated more examples of the "bad" way to do things to help avoid common pitfalls, but the positive framework is excellent regardless.

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Aria

To be fair, the content is useful, but I found the physical book itself a bit frustrating. It’s advertised as 180 pages, but with the massive font, huge margins, and entire pages dedicated to single quotes, it’s closer to a long blog post than a deep dive. The 10-step process is a good starting point for beginners, but I felt like it lacked the nuance needed for complex B2B sales cycles. It makes identifying "value themes" sound like a twenty-minute exercise when it actually takes months of research. It’s a decent introduction, but expect to do a lot of heavy lifting on your own to make these steps work.

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Cameron

Not what I expected given the massive hype. Frankly, it felt like a very long advertisement for the author’s consulting services. Most of the advice feels like common sense packaged as a "secret" methodology. Yes, you need to know who your customers are and why they buy from you—that’s just Marketing 101. The book is very short and lacks any real depth or technical frameworks for those of us in highly niche scientific or engineering fields. If you’ve never read a marketing book before, you might find it helpful, but for experienced pros, it’s mostly fluff.

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Questions about this book

April Dunford argues that customers judge a product by the context it is presented in, just as commuters walked past a world-class violinist playing in a subway station. Positioning is the deliberate choice of that context. Built well, it makes a product’s value obvious to the right buyers. Built carelessly or inherited from launch day, it forces customers to work out the value themselves, and many never do.

Dunford names five components. The first is the alternatives customers would otherwise use to solve their problem, and the second is your distinctive attributes. The third is the customers who care most about those attributes, and the fourth is the market context that shows them off. The fifth is flexibility, since the other four need revisiting as the product and the market change.

Dunford says your true competition is whatever your target customers would use if your product did not exist. That includes similar products, but also manual processes, other kinds of solutions and the option of doing nothing at all. Looking at competition this way moves the team from a product-centered view to the customer’s view of the choice.

Start by studying the customers who understood your product fastest. Form a positioning team from sales, marketing, product and customer success, and agree on shared terms. List your true alternatives and your differences, then map those differences to customer value. Narrow your target, choose a market frame, use a trend only if it fits naturally, and capture it all in a document you revisit regularly.

It suits founders, product managers, marketers and sales leaders, especially in business-to-business technology, which is Dunford’s specialty. It helps most when a product is good but hard to explain, when prospects compare it to the wrong rivals, or when the product has changed while its story stayed the same. Teams that need to agree on one message also benefit from its shared process.

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