Opens in a new tab
13 min 15 sec
Available in:English

Good People: Stories From the Best of Humanity

True stories of strangers, teachers and children whose small acts of attention changed someone's life, and what they show about noticing a person's struggle and offering the simple help that actually makes a difference.

Table of Content

Bad news is easy to find, and after enough of it you may start to feel that people are mostly careless with each other. In Good People, Gabriel Reilich and Lucia Knell, who work at GOOD and Upworthy, collect true stories that point the other way. Their first lesson is that the kindness that changes a life is usually tiny: a hand offered in a parking lot, a few words from a teacher, a taxi fare refused.

The stories follow strangers, teachers, children and travelers, and all of them support one claim. Ordinary people who notice someone struggling and offer a small, attentive gesture can change the course of that person’s life, and anyone can do the same. Along the way you’ll hear how to spot the moment that calls for help, what kind of help actually lands, and why its effect often reaches far beyond the person you helped.

A man shouting at a toppled cart of office supplies is easy to avoid. One woman walked toward him instead, and what she did in a few minutes ended months of misery at work.

A hungry pregnant student and a girl too anxious to speak in class were both being misread by the adults around them. Two teachers changed their stories without lecturing anyone.

A 19-year-old alone in a huge city and a passenger convinced her plane was going down both needed the same thing. Neither of them had to ask for it.

A taxi driver on a rainy night and an unnamed woman in an airport restroom each met a stranger at the worst moment of her life. One of them helped save a life.

A girl of 8 in a small Polish town and a 3-year-old in a New York City apartment each helped an adult see the world in a new way. Neither of them meant to teach anything.

A science teacher who loved describing the night sky never knew where her words would end up. Years later, a single photo sent to her by a former student answered the question.

Good People reads like a collection of warm anecdotes, but its stories share a structure worth keeping. In each one, someone was struggling in plain sight and was misread or ignored by most of the people around them: a man shouting in a parking lot, a silent student, a sobbing passenger, a grieving woman in an airport restroom. And in each one, a single person paid attention and offered something small, whether a hand, a ride or a relaxed rule. How big the gesture was had little to do with how big its effect became. Sarah’s help with a spilled cart gave Miguel the courage to leave a job that was harming him. Mr. Patel’s whispered answers helped make a teacher.

What the book asks of you is modest. Look up from your own day long enough to notice when someone is having a hard time. Before you judge a silence, a temper or a tired face, wonder what might sit behind it. Offer the practical thing and skip the lecture. And when someone once did that for you, pass it on, or tell them it mattered.

As the man on the plane told Maya, everybody needs a hand to hold now and then. Most days, yours is within reach.

About this book

What is this book about?

Headlines can make it seem that people mostly ignore or hurt one another. Good People collects true stories that point somewhere else: everyday people, often strangers, stepping in at the moment someone needs them most. Gabriel Reilich and Lucia Knell gather these episodes from many settings. A woman helps a man whose overloaded cart has spilled across a hospital parking lot. A Latin teacher lets a terrified student whisper her answers after class. A New Yorker takes in a lost Australian backpacker for a week. A taxi driver races a frightened daughter to and from her father's hospital and refuses payment. An 8-year-old in Poland greets a teacher from Sri Lanka with open curiosity. The common thread is attention. In each case someone noticed a struggle that others missed or misread, and offered something small. Readers get a clear picture of what kind of help lands at work, in travel, in grief and at school, along with a reminder that kindness people receive is often passed on.

Book Information

Rating:

Genre:

Motivation & Inspiration

Topics:

Empathy

Publisher:

Disney Publishing Worldwide

Language:

English

Narrator:

Robert

First published:

September 3, 2024

Pages:

320

Length:

13 min 15 sec

Get the book:

Amazon

Who it's for

  • Tired of bad news

    Readers worn down by bad news who want true stories of ordinary decency.

  • Hoping to notice struggle

    Teachers, managers and parents who want to notice when someone is struggling and respond well.

  • Unsure how to help

    People unsure how to help a stranger in distress, panic or grief.

Listen to Preview

About the Author

Gabriel Reilich

Gabriel Reilich is head of content and innovation at GOOD and Upworthy, and he sees the internet as a possible force for good. He has created content and impact campaigns for Google, GoFundMe and the World Food Programme, and he studied political science at UC Berkeley. Lucia Knell is Vice President of Upworthy, where she has worked since 2014. Her social media work has earned millions of engagements and fed a wider push against online negativity, and she speaks up for mental health and for stepping away from the internet.

Ratings & Reviews

Ratings at a glance

3.9

Overall score based on 16 ratings.

What people think

Listeners find the book heartening, featuring stories that revive their belief in humanity and deliver a sense of optimism and encouragement. They value its accessible nature and diversity, with one listener noting how it offers a refreshing look at our fellow man.

Top reviews

Somsri

Picked this up during a particularly bleak news week and it was exactly the palate cleanser I needed. Based on the Upworthy platform, this collection of 101 stories serves as a vibrant reminder that empathy isn't dead. The anecdotes range from tiny gestures by strangers to life-changing moments with kids, and each one feels like a small victory for the human spirit. While some might find it a bit sentimental, I think that’s exactly the point. It’s a beautifully curated antidote to the constant doom-scrolling we’re all guilty of lately. I especially loved the sections on the kindness of strangers. It’s the kind of book you want to keep on your coffee table and open to a random page whenever you feel the weight of the world getting too heavy. Highly recommended for anyone needing a reason to smile again.

Show more
Isabella

Not what I expected from a book born on social media, but I'm pleasantly surprised by how well these anecdotes translate to print. The world can feel so polarized and angry, yet these 101 stories focus on what connects us rather than what pulls us apart. I loved the little illustrations scattered throughout; they added a nice touch of whimsy to the heavy emotional weight of the narratives. Some of the stories about grief were particularly difficult to get through, but they were handled with such grace and hope. It’s a testament to the fact that even in our darkest moments, there is usually someone willing to hold a light for us. This book isn't trying to be high literature—it’s trying to be a hug, and it succeeds beautifully.

Show more
Montri

Wow. If you need a reminder that the world isn't just a series of depressing headlines, buy this immediately. Each page is a breath of fresh air. I loved the 'Spotlight' features that delved a bit deeper into specific acts of kindness. It’s rare to find a book that is so relentlessly positive without feeling fake or saccharine. Reilich and Knell have managed to capture the best of humanity in a way that feels genuine and urgent. It’s the kind of reading experience that makes you want to go out and do something nice for someone else immediately after putting it down. A total 5-star gem that everyone should have in their library for those 'rainy' days of the soul.

Show more
Brooklyn

To be fair, I'm usually a bit of a cynic, but these 101 stories managed to chip away at my hardened exterior. There is something so incredibly powerful about reading account after account of people just being... good. No ulterior motives, no viral fame-seeking, just human beings helping other human beings. It reminded me that the 'humankind' suffix actually means something. The book is well-organized, easy to digest, and visually pleasing with its layout and illustrations. It’s the perfect antidote to the loneliness and division that seems to dominate the internet these days. I felt lighter after reading it, and honestly, that’s the best thing I can say about any book. A well-deserved 5 stars for Gabriel Reilich and Lucia Knell.

Show more
Somporn

As someone who grew up reading the Chicken Soup for the Soul series, this felt like a very necessary, modernized update for the 2020s. The stories are short, punchy, and incredibly heart-wrenching in the best way possible. I found myself tearing up at a story about a teacher and then laughing at the 'The Kids Are All Right' chapter just a few minutes later. My only real gripe is that if you read it cover-to-cover in one sitting, the stories start to blend together because the editing makes the voices sound very similar. It’s much more effective if you treat it like a daily devotional—one or two stories a morning to set a positive tone for the day. It’s a solid 4-star read that truly restores your faith in the collective goodness of people.

Show more
Prim

Ever wonder where all the decent people went? This book answers that question with a resounding 'everywhere.' Gabriel Reilich and Lucia Knell have done a wonderful job translating the viral magic of Upworthy into a physical format that feels substantial and sincere. I appreciated the variety of themes, particularly the chapter on travel stories, which reminded me of the vulnerability we all share when we’re away from home. Some stories are definitely stronger than others—a few felt a bit like filler—but the overall impact is profoundly moving. It’s an easy read that doesn't demand much from you other than an open heart. I’ve already bought a second copy to give to my mother-in-law for her birthday because it’s the ultimate feel-good gift.

Show more
Fon

After hearing so much about the Upworthy mission, I finally grabbed 'Good People' to keep on my nightstand. It’s the perfect 'in-between' book for when you're finishing a heavy novel and need something light and life-affirming. The structure is great, with different chapters focusing on things like small gestures or childhood innocence. I will say that the pull-quotes and highlighted sections felt a bit redundant—like a magazine layout that didn't quite adjust to book form—but the core content is lovely. It’s a reminder that heroism doesn't always require a cape; sometimes it’s just paying for someone’s coffee or offering a kind word when someone looks overwhelmed. It’s a 4-star experience that leaves you wanting to be a better neighbor and a kinder stranger.

Show more
Moon

The chapter on the 'kindness of strangers' really hit home for me and reminded me of several moments in my own life where people stepped up when I least expected it. This book is a bouquet of positivity. While I agree with other reviewers that it can feel repetitive if you try to power through it in one go, the individual stories are gems. The writers have a knack for finding those small, quiet moments that reveal a person's true character. To be fair, a few anecdotes felt a bit like 'toxic positivity,' ignoring the systemic issues that make the kindness necessary in the first place, but overall, it’s a very sweet and encouraging collection. It's definitely worth the read for the perspective shift alone.

Show more
Owen

Look, this isn't high literature, and it doesn't try to be. It’s a compilation of moments that restore your faith in humanity, and in that regard, it hits the mark perfectly. I found myself nodding along and smiling at the 'It’s the Little Things' chapter. We often overlook the tiny ways people support each other every day, and this book shines a much-needed light on those interactions. It’s a great coffee table book that guests can flip through for a minute and walk away feeling better. It’s simple, straightforward, and heartwarming. My only minor complaint is that I wish some of the longer essays had a bit more grit to them to balance out the sweetness, but it’s still a very solid 4-star recommendation.

Show more
Emily

Frankly, I found this collection a bit too shallow to really sink my teeth into. While I appreciate the sentiment of highlighting kindness, the 'bookification' of an online platform doesn't always work. The stories are extremely short—some just a paragraph or two—and they lack the narrative depth needed to make a lasting impression. It felt like reading a long list of social media captions. Additionally, the editing is so heavy-handed that every contributor ends up sounding exactly like the next, which stripped away the authenticity for me. There's also a very clear political slant throughout that felt unnecessary in a book that claims to be about universal human goodness. It’s fine for a quick pick-me-up if you find it on a discount rack, but it’s definitely not the profound experience the blurbs suggest.

Show more
Show all reviews

Questions about this book

It is a collection of true stories about ordinary people performing small acts of kindness and courage. A stranger helps a man whose supply cart spills across a parking lot, a teacher lets a shy student whisper her answers, a taxi driver rushes a daughter to save her father’s life. Together they argue that noticing someone’s struggle and offering simple help can change the course of a life.

Its main lesson is that kindness rarely needs grand gestures. A moment of understanding, a practical hand or a quiet presence can matter enormously to the person receiving it. The stories also suggest that children often show remarkable openness, and that kindness tends to be passed on, as when Fatima hosted a young Australian traveler because she had once been treated well in Australia.

Pay attention to people who seem to be struggling, especially when their behavior is easy to misread, like an angry outburst or a silence in class. Offer something practical without judgment or questions. In grief or panic, simply stay close. Share your enthusiasm with others, and thank the people whose small gestures once shaped you, as Carlos did by sending his old teacher a photo of the Northern Lights.

It suits readers who feel drained by negative news and want evidence of everyday decency. Teachers, managers and parents will find stories about spotting hidden struggles and making small adjustments that help people do well. It also helps anyone unsure how to respond when a stranger is lost, frightened or grieving, since each story shows a simple, specific response that worked.

AUDIO SUMMARY AVAILABLE

Listen to Good People in 15 minutes

Get the key ideas from Good People by Gabriel Reilich, plus 5,000+ more nonfiction titles.

  • 5,000+ titles
  • Listen as much as you want
  • 7-day free trial
  • Cancel anytime

Good People

Preview · Full summary 13 min 15 sec
Home

Discover

Open app

Log in