Big Feelings: How to be Okay When Things Are Not Okay
A practical guide to seven hard emotions, from uncertainty and envy to burnout and despair, showing how naming each one precisely reveals what it is telling you and what to do next.

Table of Content
1. Introduction
56 sec
Most of us learned to hide hard emotions, and then we wonder why they keep getting louder. In Big Feelings, Liz Fosslien and Mollie West Duffy argue for the opposite move: admit the feeling, plainly and specifically, before trying to fix anything. They test that idea on seven emotions they have lived through themselves, from uncertainty and envy to burnout and despair.
The argument running through the book is this. A big feeling cannot be switched off. Once you name it precisely, though, it carries a message and calls for a particular response, so it can move you forward rather than knock you flat. The stories are personal and unpolished, from a mystery headache that sent Liz to hospital to a hotel room where Mollie nearly ended her life. Each feeling comes with its own tool, from an anger log to a nickname for your inner critic, and a clearer sense of what that feeling is asking of you.
2. A steadier mind while you wait for news
1 min 48 sec
Odds of 50 percent can feel worse than odds of 90 percent, even when the outcome is only a mild shock. A study and a trip to the hospital explain why, and what to do while you wait.
3. Turn envy into a map of what you want
1 min 50 sec
When a close friend’s good news makes you want to avoid her, something useful is happening. Two authors and a lawyer show how the sting of comparison can reveal what you actually want, or what you don’t.
4. Channel anger instead of burying it
1 min 42 sec
Many people grow up treating anger as a flaw to hide. A harassment case on a business trip shows what happens to anger that has nowhere to go, and where it can go instead.
5. Regrets that make your next decision better
1 min 55 sec
Regret often lingers even after sensible choices. Splitting it into six kinds shows which regrets deserve your attention, which deserve your forgiveness, and how one refused request shaped a later decision.
6. Recover from burnout by working at 80 percent
1 min 41 sec
Burnout is not reserved for people who live in airports. A single cough on a flight home marked the start of one author’s long illness, and of the changes she made afterward.
7. Silence the inner critic by giving it a name
1 min 41 sec
A messy apartment and a kind offer of soup once made one author physically sick with panic. Her story shows why high standards can backfire, and a simple trick for quieting the voice behind them.
8. Get through despair one moment at a time
1 min 50 sec
Some feelings teach a lesson; despair asks mainly to be survived. One author’s darkest night, and the small, almost silly comforts that help when a single evening feels endless. This part discusses suicide.
9. Conclusion
1 min 01 sec
Fosslien and Duffy never promise that hard emotions will disappear. Their bet is smaller and more useful. Every big feeling starts to loosen once you say exactly what it is. Named, it stops being a fog and becomes a signal: change careers, set a limit, decide faster, rest, or just hold on until morning.
That turns into habits you can start this week. While waiting for news, write the best case beside the worst one. When envy hits, ask honestly whether you would want that person’s actual days. When a should have shows up, rewrite it as a what if about your next choice. And when everything feels too heavy, shrink the goal to the present moment and consider talking to a professional, since free and low-cost options exist, including online.
Liz never got back the chance to help clear out her late grandmother’s house in Germany. What naming that regret gave her was the clarity to board the next flight to Chicago when it counted.
About this book
What is this book about?
The biggest feelings are often the hardest ones to talk about. Those feelings can't be made to disappear entirely, but you can move past them. Since the pandemic, some people feel them more strongly than ever, and the biggest ones can be the hardest to talk about. Liz Fosslien and Mollie West Duffy argue that the way through starts with a simple, uncomfortable step: admitting exactly what you feel, to yourself and sometimes to others. The authors choose seven emotions from their own experience, namely uncertainty, comparison, anger, burnout, perfectionism, despair as well as regret. Their stories are personal and unpolished. There is a mystery headache that put Liz in hospital, a friendship nearly lost to envy, a friend of the authors harassed on a work trip abroad, and a hotel room where Mollie came close to ending her life. For each feeling the book offers concrete tools. Readers learn to sit with not knowing and map out scenarios, to treat envy as a clue, to keep an anger log, to sort regret into six kinds, to work at 80 percent capacity, and to get through despair one moment at a time. None of it promises to make feelings disappear. It shows how to use them.
Book Information
Who it's for
Professionals hiding emotions
Professionals who feel envy, anger or burnout at work and were taught to hide it.
Facing uncertainty or regret
People waiting on uncertain news, or replaying old regrets, who want something practical to do.
Going through hard times
Anyone going through a dark stretch who wants honest stories and small steps that help.
About the Author
Mollie West Duffy
Liz Fosslien is an American writer and illustrator focused on emotions and culture at work. She led content and communications at Humu and runs workshops on belonging, remote-worker burnout and work styles. Mollie West Duffy worked as an organizational designer at IDEO and as a research associate to Harvard Business School's Nitin Nohria and Michael E. Porter. She has taught at Stanford and Parsons. Liz Fosslien is also a co-author of the Wall Street Journal best-seller No Hard Feelings.
Ratings & Reviews
Ratings at a glance
What people think
Listeners consider this work deeply perceptive, as one individual remarks it functions as a useful guide for investigating feelings. Furthermore, the writing is lauded for being easy to digest; one listener calls it a must-read for anyone who experiences feelings. Listeners also value the compassionate tone, with one pointing out its honest takeaways, and find the content both reassuring and open. The charming visuals add to the experience, and listeners view the book as both stunning and beneficial, with one noting it offers actionable steps toward self-improvement.
Top reviews
The illustrations in this book are absolutely delightful and manage to convey complex psychological states with incredible simplicity. Liz and Mollie have a way of making you feel seen without being overly clinical or cold. I found the section on 'uncertainty' particularly grounding during a chaotic month at work. It’s a beautiful resource for anyone who feels like they are drowning in their own head. While some might find the vignettes a bit personal, that vulnerability is exactly what makes the book feel like a warm hug from a friend. It’s less of a textbook and more of a companion for those messy, 'not okay' days. Truly, it provides a practical roadmap for exploring emotions that we usually try to hide or ignore.
Show moreFinally got around to reading this after seeing the authors’ work on Instagram, and it lived up to the hype. The chapter on perfectionism hit me right where it hurts, explaining how our need for control often leads to total paralysis. I appreciated that they include trigger warnings for heavier topics like despair—it shows a level of care often missing in the self-help genre. It’s a candid, vulnerable look at the human experience that feels both comforting and informative. The writing style is conversational yet backed by enough citations to feel credible. If you've ever felt like your emotions were too 'big' for the room, this is your permission slip to just exist with them.
Show moreThis book arrived at exactly the right time in my life. We live in such a capitalist, productivity-focused world that treats burnout like a personal failing rather than a systemic issue. Liz and Mollie’s honest assessment of how hard it is to 'juggle' being human right now was so validating. The illustrations aren't just decorative; they actually help you visualize the internal tug-of-war that happens when you're overwhelmed. It’s a comforting read that reminds you that your 'big feelings' are actually just signals. I’ve already recommended it to three friends who are also feeling the weight of the world lately. It’s truly a must-read for anyone who has a heart.
Show moreEver wonder why you can't articulate the knot of anxiety in your stomach? This book acts as a translator for those messy internal states. I loved the way they structured each chapter: debunking myths, sharing personal experiences, and then offering concrete coping mechanisms. It felt very steady and calming to read. Unlike other books that preach toxic positivity, this one encourages you to actually sit with the discomfort of things like regret and uncertainty. The vulnerability of the authors makes the advice feel earned rather than lectured. It is a beautiful, insightful resource that I’ll definitely be returning to whenever life feels a bit too heavy to carry alone.
Show moreI’ve struggled with burnout for years, and the way this book breaks down 'big' emotions into manageable chunks was incredibly helpful. The authors move through seven specific feelings, including often-overlooked ones like regret and perfectionism. Each chapter debunking common myths about these states felt like a weight being lifted off my shoulders. My only gripe is that the resource list is heavily US-centric, making it less practical for international readers. Still, the core lessons on navigating despair and anger are universal enough to resonate across borders. It’s a very readable, empathetic guide that doesn't demand you 'fix' yourself overnight, which is a relief in this high-pressure world.
Show moreNot what I expected, but still a decent and insightful read. I found some of the strategies a bit hollow at first, especially the parts about 'sitting with' your feelings without much direction on what happens next. However, as I kept reading, the cumulative effect of the book was quite powerful. I did appreciate the distinction between comparison and 'malice envy.' It gave me a new vocabulary for feelings I previously couldn't name. It’s a light, visually appealing read that serves as a good introduction to emotional literacy. While it won't replace professional therapy, it’s a great supplemental tool for those moments when you just need to feel less alone in your struggle.
Show moreAfter hearing so much buzz about Liz and Mollie's previous work, I picked this up hoping for more of that trademark visual wit. It didn’t disappoint on that front! The way they tackle 'despair' was surprisingly profound for a book that looks this approachable. They don't try to 'positive vibe' your way out of dark moments. Instead, they offer actionable steps that feel realistic even when you're at your lowest point. Some of the vignettes about their own careers felt a little repetitive or niche, but the overall message of normalizing 'not being okay' is so necessary right now. It’s a solid, beautiful addition to any self-development shelf.
Show moreAs someone who usually avoids self-help because it feels too 'woo-woo,' I was pleasantly surprised by the practical nature of this book. The authors tackle 7 specific emotions—uncertainty, comparison, anger, burnout, perfectionism, despair, and regret—with a mix of personal stories and research-backed insights. They do a great job of dismantling the myth that negative emotions are something we need to 'cure.' My favorite part was the section on anger; it helped me realize that suppressing it actually makes the feeling grow. While some examples felt a bit shallow, the overall framework for navigating difficult seasons is very well-constructed and easy to digest for a general audience.
Show moreTo be fair, the advice here is solid, but the target audience seems a bit narrow. If you don't fall into the category of a corporate professional, many of the work-related anecdotes might fall flat or feel a bit unrelatable. I found the chapter on 'comparison' to be the strongest, while the one on 'regret' felt a little too simplistic for my taste. The illustrations are definitely the highlight—they are smart, on point, and provide a nice break from the text. It’s a good introductory book for someone just starting their self-improvement journey. It provides clear, actionable steps toward self-improvement without being overly dense or academic, even if it borders on pop-psych at times.
Show moreFrankly, I found it hard to get past the tone of privilege that permeates most of the personal vignettes. When a primary example of the 'big feeling' of regret is missing out on a piece of used furniture, it makes it difficult to take the advice seriously when you’re dealing with actual life crises. It felt very much geared toward a specific demographic of professional, middle-class women who have a very soft safety net. While the illustrations are cute, the actual psychological depth felt lacking. Much of the advice seemed to contradict current research in favor of 'feel-good' pop psychology platitudes. If you’ve done any therapy before, you likely won't find anything new or groundbreaking here.
Show moreQuestions about this book
What is the main idea of Big Feelings?
Liz Fosslien and Mollie West Duffy argue that you cannot make big emotions vanish, but you can move past them. The first step is always the same: acknowledge exactly what you feel. They apply this to seven feelings, namely uncertainty, comparison, anger, burnout, perfectionism, despair, and also regret, and pair each with practical tools drawn from their own lives and the stories of friends.
How does Big Feelings suggest dealing with uncertainty?
The authors cite a study in which people facing a 50 percent chance of a mild shock felt about three times as stressed as those facing a 90 percent chance. Their advice is to stop avoiding the feeling, sit with it and count to 90, then name exactly what you fear. Map out worst and best cases, take action on the things within your control and make peace with those that are not.
What are the six types of regret in Big Feelings?
The book names hindsight regret, alternate-self regret, rushing-in regret, dragging-out regret, ignoring-your-instincts regret and self-sabotage regret. Each calls for a different response, from dropping rosy fantasies of another life to analyzing past decisions and learning to trust your gut. The overall advice is to replace should haves with what ifs, which can point toward future choices.
What does Big Feelings say about burnout?
The authors treat burnout as your body’s message that something must change. It can come from long hours, meaningless work or feeling that nothing is ever good enough. They suggest operating at about 80 percent of capacity, identifying which parts of your work drain you and moving away from them, and rethinking your values if heavy effort brings no sense of achievement.
Who should read Big Feelings?
It suits people dealing with emotions that are hard to admit: envy of friends, anger at unfair treatment, lingering regret, exhaustion at work or a harsh inner critic. It also speaks to readers going through despair, with gentle advice to take things one moment at a time, lean on people who show empathy and consider low-cost professional support.
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