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12 min 27 sec
Available in:Englishไทย

Turn the Ship Around: A True Story of Turning Followers into Leaders

Shows managers how to stop being the bottleneck for every decision. A submarine commander explains how to hand real control to the team and add the habits that keep competence high and goals clear.

Table of Content

If your team waits for you to decide everything, the trouble may lie less in the people than in the shape of command itself. In Turn the Ship Around, former US Navy submarine commander L. David Marquet argues that the old model of one boss deciding and many hands obeying, the system that raised Egypt’s pyramids, breaks down once the work is mostly thinking. His alternative is to create leaders at every level.

Marquet tested it aboard the USS Santa Fe, a nuclear submarine with the worst crew retention rate, and watched it climb to the front of the fleet. The argument is easy to state. Push decisions down to the people who hold the information, then give them the competence and the clarity to decide well.

What follows is a set of small, specific practices any manager can borrow, from a three-word phrase that changes who does the thinking to a better way of preparing a team for a task.

The management model that built ancient monuments and the first factories is still running most offices. Marquet argues it explains why so many capable people sit waiting for instructions, and why that waiting costs so much.

A submarine drifts into dangerously shallow water, and the person who spots it has a choice: report up the chain or act. What he did shows the difference between two ways of running any team.

The chiefs on a struggling submarine asked their new captain for something surprisingly modest. Granting it, and changing one habit of speech, shifted who did the thinking on board.

A trained sailor broke procedure, knew he had done it, and was already being supervised. Neither more training nor more oversight could fix that, so the captain tried something that takes about a second.

Most pre-task meetings prove only one thing, and it is not what the manager thinks. A small change in who does the talking reveals whether a team is actually ready before the work starts.

When everyone on a team can make decisions, the risk shifts from paralysis to drift. A sunken submarine, a technology company’s conferences and the timing of a compliment all point to how purpose survives.

Marquet’s story suggests that the biggest lever a leader holds is the one most leaders keep for themselves: the right to decide. On the Santa Fe, giving it away did not create chaos, because each transfer of control came with habits that protected it. Spoken intentions kept the captain informed. Pausing and pointing caught slips before they happened. Certification proved readiness. Shared history and fast praise kept people pulling in one direction.

The approach also works from below. If you report to someone, the book’s advice is to stop polishing a project in private until it is perfect. Share it early, in short and frequent conversations, so you and your boss agree on the goal before much work is done. It is the follower’s version of saying what you intend.

For a manager, the first step can be very small. Pick one approval you currently hold and give it to the person closest to the work, then start asking for intentions instead of requests.

A submarine with the worst retention became one of the fleet’s best by changing who made the calls. Your team may only need the same permission.

About this book

What is this book about?

Many managers lead teams that wait to be told what to do. L. David Marquet argues that this is a problem of design. For centuries, organizations ran on a leader-follower model: the boss decides and the workers carry it out. That suited physical labor, but it fails when most work depends on judgment and decisions. Marquet tested an alternative as commander of the USS Santa Fe, a nuclear submarine known for poor performance and the worst crew retention. He built a leader-leader system, where authority sits with whoever holds the information. Chiefs approved their own sailors' leave, crew members announced intentions instead of asking permission, and new habits kept mistakes rare. The boat became one of the best in the fleet and won the Arleigh Burke Trophy as the most improved ship. Readers get a short set of practices they can copy: giving away specific decisions, a three-word phrase that changes who thinks, pausing before an action, testing people instead of briefing them, and keeping purpose and rewards clear.

Book Information

Rating:

Genre:

Management & Leadership

Topics:

Accountability, Change Management, Organizational Behavior

Publisher:

Penguin Random House

Language:

English, ไทย

Narrator:

Julia

First published:

May 16, 2013

Pages:

272

Length:

12 min 27 sec

Get the book:

Amazon

Who it's for

  • Hoping teams take ownership

    Managers whose teams wait for instructions and who want people to take ownership.

  • Leaders who decide everything

    Founders and team leads who have become the bottleneck for every decision.

  • Employees wanting more autonomy

    Employees who want to earn more trust and autonomy from their own boss.

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About the Author

L. David Marquet

L. David Marquet graduated from the US Naval Academy in 1981 and served 28 years in the submarine force. He took command of the nuclear submarine USS Santa Fe when it ranked last in retention and operational standing, and by giving control to the crew he took it to the top of both. Ten later submarine captains came from the ship. Since retiring in 2009 he has worked as a leadership speaker, teaching an approach he calls Intent-Based Leadership, and has taught at the Columbia University School of Professional Studies.

Ratings & Reviews

Ratings at a glance

4.3

Overall score based on 286 ratings.

What people think

Listeners describe this leadership title as a functional handbook that flows like a novel, providing superb case studies and introspective exercises. The text incorporates actual events and is simple to follow, with one listener remarking on how the metaphors enhance its clarity. They value its ability to foster strong teams and evolve corporate structures, as one review points out its effectiveness in uncovering deep-seated organizational flaws.

Top reviews

Jack

This book completely changed how I view authority in the workplace. Marquet’s shift from the standard leader-follower model to a leader-leader framework is nothing short of revolutionary for anyone managing a team. I personally found the real-life stories about the USS Santa Fe gripping, as they provide a concrete backdrop for his more abstract management theories. Instead of dry formulas, you get a practical guide that reads almost like a suspenseful novel. The self-examination questions at the end of each chapter are particularly helpful for identifying organizational problems you might be ignoring. Not gonna lie, I started using the 'I intend to' phrase with my own staff immediately, and the results have been incredible. It is a must-read for anyone looking to foster genuine empowerment and build high-performance teams.

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Ava

After hearing Marquet speak at a leadership conference, I finally dove into the full text of his philosophy. It is one of the best books on leadership I have ever encountered because it avoids the usual preachy formulas. Instead, we get a gritty, honest look at what it takes to turn around an underperforming crew. The analogies make complex organizational structures easy to understand, even if you have zero interest in military history. Frankly, the way he describes pushing authority down the chain of command is the most logical approach to management I’ve seen. It really helps you identify where excellence is created in your own company. The book isn't just about submarines; it's about giving people the technical knowledge and the clarity they need to lead themselves.

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Darius

Wow, it is rare to find a management book that actually reads like a gripping military thriller while delivering such high-value content. I loved that this wasn't just a collection of anonymized case studies but a real story of turning a ship around. Marquet’s willingness to share his mistakes and the corresponding learnings along the way makes the advice feel much more authentic. In my experience, most leadership books focus on 'what' to do, but this one actually dives into the 'how' through vivid examples. The way he removed the requirement for the Captain to sign off on shore leave is a perfect illustration of his principles. It’s a very inspiring look at how to build a team of leaders. This book will definitely help you identify where excellence is actually generated in your specific organization.

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Bunyarit

Finally got around to reading this staple of leadership literature, and it truly lived up to the hype for me. The 'I intend to' technique is a simple yet profound way to shift responsibility back to the team members. I found the book to be a practical guide that avoids the fluff usually found in business books. It reads like a novel, keeping you engaged with the fate of the Santa Fe and its crew while teaching valuable lessons. The way Marquet highlights the need to push information down so that decisions can come up is a vital insight. It has helped me identify several bottlenecks in my own organization that I was previously blind to. If you want to build a team of leaders rather than followers, this is the book you need. Truly excellent stuff.

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Sue

Ever wonder why your team is constantly waiting for your permission before taking a single step forward? This book explains exactly how to break that cycle of dependency. Marquet does a great job illustrating how to move decision-making authority to where the information actually lives. To be fair, the writing style can occasionally feel a bit simplistic or even cheesy, but the core concepts are rock solid. Some of the submarine jargon and the focus on naval acronyms like FFV got a little tedious after a while. However, the overarching message about cascading context instead of giving orders is powerful. It’s an accessible read that offers a clear blueprint for transforming an organization’s culture from the bottom up. I would recommend this to any manager who feels like they are drowning in micro-decisions.

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Ice

Picked this up on a whim after a recommendation from a mentor who swore by the 'leader-leader' model. The transition Marquet describes—moving from being the smartest guy in the room to someone who provides context—is fascinating. Look, the anecdotes are definitely wrapped up a little too nicely, and some of it feels like a motivational speaker's script. However, the practical application of 'I intend to' is a game changer for reducing automatic thinking in the workplace. It forced me to do some serious self-examination about my own micromanagement tendencies. The book is easy to understand and provides a clear roadmap for developing effective teams. While the military setting is very specific, the underlying principles regarding competence and clarity are universal. I think it’s a valuable addition to any leader's library.

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Pong

As someone who has struggled with the bottlenecks caused by top-down management, Marquet's framework provided a much-needed wake-up call. The book is packed with details of his experiences with the crew of the Santa Fe, which makes the lessons feel grounded in reality. Personally, I found the technical knowledge requirements he discusses to be the most underrated part of the book. You can't just delegate authority if your team doesn't have the skills to handle it. My only gripe is that he occasionally makes the implementation sound easier than it actually is in a non-military corporate environment. Still, the analogies are accessible and the questions for self-reflection are genuinely useful for any manager. It’s a practical guide that moves beyond the typical generic statements found in this genre.

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Samart

Not what I expected from a book written by a former nuclear submarine commander, as it was surprisingly humble in parts. The focus on 'deliberate action' to counteract mistakes is a brilliant concept that any high-stakes industry should adopt. I appreciate how the book features real-life stories that illustrate the tension between old-school discipline and new-school empowerment. To be fair, some of the Navy jargon (like FFV for fresh fruit) was unnecessary and slowed the pace. However, the book excels at showing how to transform a culture of followers into a culture of owners. It’s an easy-to-understand manual for anyone trying to develop effective teams in a complex environment. Even if you aren't into submarines, the leadership takeaways are too good to ignore. It definitely helps you see organizational problems from a fresh perspective.

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Yaowares

The core concepts are undoubtedly brilliant, but the delivery often left me feeling frustrated. The author uses a very simplistic structure—problem, solution, lesson—that feels a bit amateurish at times and requires some leaps of faith from the reader. Truth is, the narrator for the audiobook, who was the author himself, had a tone that came off as slightly pretentious. I also found the heavy emphasis on submarine mechanics and US naval jargon a bit of a slog to get through. While the ideas about empowerment and deliberate action are meaningful, the writing style is occasionally obnoxious with its self-promotion. If you can look past the cringeworthy passages of American exceptionalism, there are some clever ideas here that could be applied to many scenarios with some cherry-picking. It’s a decent book, just not a particularly enjoyable read.

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Kom

Frankly, I found the heavy emphasis on submarine mechanics and naval jargon a bit of a slog to get through. The ideas are clever, but the writing is quite amateurish and the structure feels repetitive after the first few chapters. Each anecdote follows the same predictable pattern, which made the middle of the book feel rather tedious. I agree that the concepts of the leader-leader model are valuable, but the author’s tone can be a bit over-the-top with the self-promotion. It takes some work to translate his specific military context into something useful for a standard office setting. While I would recommend it for the exposure to the concepts, there are better-written management books out there. If you’re not fascinated by US submarines, you might find yourself skimming large portions of this text just to get to the actual advice.

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Questions about this book

L. David Marquet argues that the traditional leader-follower model, where a boss decides and workers obey, suits physical labor but fails when work depends on judgment. He proposes a leader-leader system in which decisions are made by whoever holds the information. He put it to the test while commanding the USS Santa Fe, a submarine that rose from near the bottom of the fleet’s rankings to a place among its top performers.

It is the phrase the Santa Fe crew used instead of asking permission. A navigator would announce that he intended to change course, and the captain would simply reply go ahead. The captain kept oversight, but the thinking and the decision moved to the crew member. Marquet presents it as one of the simplest ways to shift responsibility down a team.

He used two habits. Deliberate action meant pausing, saying aloud what you were about to do and pointing at it before acting, so others could catch mistakes; the boat later earned the highest grade ever given in reactor inspections. Certifying replaced briefing: instead of listening to instructions, crew members answered questions about a task to prove they were ready.

Start by giving away one specific decision you now approve, as Marquet did when chiefs took over leave approval. Ask your team to state intentions rather than request permission. Before key tasks, question people instead of briefing them. Praise good work quickly, and frame rewards around beating an outside competitor rather than ranking colleagues against each other.

It suits managers and team leads whose people wait for orders, founders who have become a bottleneck, and anyone building a team that does knowledge work. Employees can use it too: the book advises sharing work with your boss early and often, in short conversations, so you agree on goals before the project is finished.

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Turn the Ship Around

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