Marketing Artificial Intelligence: AI, Marketing, and the Future of Business
Shows marketers how to close their AI skills gap, choose narrow uses worth testing and run small pilots, through an ad campaign that found hidden customers and a content strategy that produced an Instagram hit.

Table of Content
1. Introduction
1 min 06 sec
Marketers already recognize that artificial intelligence could transform their work, yet many still feel out of their depth with it, and that readiness gap shows in how slowly they have adopted it. In Marketing Artificial Intelligence, Paul Roetzer and Mike Kaput, the founder and the chief content officer of the Marketing AI Institute, argue that the gap closes through practice: small, specific steps taken one at a time. Their sharpest evidence is a gift company whose advertising software, trying thousands of ad versions in a day, found a group of buyers nobody on the team had noticed.
The book’s case is that AI makes marketing smarter when you treat it as a kit of testable tools. Learn the basics, pick narrow uses, prove them in small pilots, then let the data steer spending and content. Two stories carry the argument: an entrepreneur rescuing her ad budget and a media company building a hit cartoon. Together they offer a clear first step for your own team and a way to tell real AI value from the noise around it.
2. Turn the AI skills gap into your head start
1 min 41 sec
Marketers broadly agree that AI matters, yet most have been slow to use it. The authors locate the real obstacle somewhere unexpected, and it happens to be the one problem every individual marketer can fix alone.
3. Choose a toolkit of narrow uses over one big bet
1 min 32 sec
The moment AI finally clicks for a marketer is exciting, and it is also when the hype hits hardest. The authors explain why chasing one perfect AI product leads nowhere, and what to look for instead.
4. Test AI with a small pilot before you scale
1 min 34 sec
A promising AI idea on a slide tells you almost nothing about whether it will pay off. The authors describe the kind of first test that reveals real value, and three traits that separate useful trials from wasted ones.
5. Let software find the customers your team keeps missing
1 min 41 sec
An entrepreneur watched her ad costs climb while the returns kept shrinking. She handed the campaigns to a machine, and beyond the savings, it turned up a group of buyers nobody had ever thought to target.
6. Make every post teach you what your audience wants
1 min 41 sec
A digital media company turned an animated cupcake into an Instagram favorite. The authors argue its success had little to do with luck, and that the method behind it could level the field for smaller teams.
7. Conclusion
1 min 03 sec
Strip away the excitement and the book makes a modest, useful promise. AI lets a marketing team see more than people can see alone: thousands of ad versions judged in a day, a hidden group of expatriate buyers, a cartoon cupcake whose audience could be read as it grew. The marketers who gain are the ones who learn enough to ask good questions and then let small tests answer them.
The book’s advice follows from that. Commit to lifelong learning and skill building to close your readiness gap and to tell genuine AI solutions apart from the hype. Choose one narrow, data-rich task where a prediction matters, run it as a pilot with a success number fixed in advance, and treat each result as information for the next round. Over time every ad and every post becomes evidence, and the evidence builds on itself.
Naomi Simson’s way out of rising ad costs was not another agency. It was a tool that could look where her team had never looked, and her willingness to let it.
About this book
What is this book about?
Most marketers accept that artificial intelligence will reshape their field, yet many have barely started using it. Paul Roetzer and Mike Kaput trace that hesitation to a readiness gap: a shortage of education and training that leaves professionals feeling out of their depth while the hype grows louder. Their answer is practical. Learn what machine learning and deep learning can do, treat AI as a toolkit matched to specific jobs, and test each use in a small pilot that is narrow, backed by data and built around a prediction. Two stories show where that path leads. Entrepreneur Naomi Simson handed RedBalloon's paid ads to a system called Albert, which tested thousands of ad versions a day, beat her targets and found a customer group her team had missed. BuzzFeed put AI at the center of its content strategy and turned an animated series into an Instagram hit. Readers get a way to separate real AI value from noise, a method for picking a first use case and a picture of how data can guide both ad spending and content.
Book Information
Who it's for
Marketers feeling behind
Marketers who feel behind on AI and want a sensible first step instead of more hype.
Founders and small businesses
Founders and small business owners watching customer acquisition costs climb.
Justifying AI spending
Marketing and content leads who need to justify AI spending with a measurable pilot.
About the Author
Paul Roetzer
Paul Roetzer founded PR 20/20, a Cleveland inbound marketing agency, in 2005, and later the Marketing AI Institute and the Marketing Artificial Intelligence Conference. He has advised hundreds of organizations, from startups to Fortune 500 companies, and also wrote The Marketing Performance Blueprint and The Marketing Agency Blueprint. Mike Kaput is Chief Content Officer at the Marketing AI Institute, part of SmarterX, and has published hundreds of articles on using AI in marketing to raise revenue and cut costs.
Ratings & Reviews
Ratings at a glance
What people think
Listeners find this book to be a compelling and approachable introduction that demystifies the role of technology within modern business strategy. Although some listeners believe the material is short on actionable depth and omits recent progress in generative AI, many value the deep-dive case studies and the thorough list of vendor resources. Furthermore, they prize how the authors break down complicated ideas simply, with one listener highlighting it as a "robust starting point" for those new to the field. Listeners also point out that the practical examples and included tools demonstrate the transformative potential of data-driven marketing.
Top reviews
Wow. This is the foundational text I needed to wrap my head around machine learning without having a computer science degree. Roetzer and Kaput have managed to take incredibly complex concepts and turn them into an accessible primer that demystifies how technology impacts modern business strategy. As a marketer, I often feel the "readiness gap" closing in, but this book gave me the confidence to bridge it. The authors don't just talk about code; they talk about the transformative potential of data-driven decision-making in a way that feels actionable and exciting. If you are new to the field, start here. It isn't a coding manual, but it’s the best high-level overview I’ve found yet. It frames AI as a strategic asset that enhances productivity rather than a threat to jobs.
Show moreEver wonder how companies like BuzzFeed actually use data to go viral? Roetzer and Kaput break it down through fascinating narratives that illustrate the shift toward smarter, data-driven marketing. The story of Naomi Simson’s advertising success was a particular highlight for me because it showed how AI-driven campaigns can discover segments humans might miss. This book serves as an indispensable guide for anyone poised to harness the power of machine learning to drive efficiency and performance. Personally, I found the tone engaging and the insights into consumer behavior very well-researched. It’s a visionary look at how we can leverage technology to push the boundaries of traditional creative work.
Show moreAs someone who struggles with data analysis, the authors' explanation of how AI can become a marketer’s "ace in the hole" was eye-opening. Not gonna lie, I was intimidated by the subject matter initially, but the way Paul and Mike simplify the complex is masterful. I listened to the audio version first, but I ended up buying a physical copy because the lists of resources and vendors are too valuable not to have on my desk for reference. It’s more than just a book; it’s a roadmap for staying relevant in an evolving digital landscape. The emphasis on being an "AI-first" marketer is a message that every professional needs to hear right now.
Show moreThis book is an essential starting point for any CMO who feels like they’re falling behind the technological curve. It offers a comprehensive guide to making marketing smarter by leveraging deep learning and predictive analytics to understand consumer preferences. The authors highlight how even a tiny infusion of AI can result in significant gains for your team's efficiency and overall performance. While the lack of Generative AI content is a minor drawback, the fundamental strategies for data-driven engagement are solid. It’s a robust framework for navigating the industry's future. I walked away with a clear list of potential use cases that I plan to implement with my team immediately.
Show moreThe chapter on vendor tools is a goldmine for anyone looking to shop for software right now, though it can get a bit dense. Paul and Mike provide a robust starting point for companies that are tired of traditional marketing and want to see significant gains through automation. While the middle section feels a bit like a directory, the case studies are genuinely insightful and help ground the abstract concepts. I particularly liked the section on how AI can optimize ad spend. Some might find it a bit "overview-ish," but for a leadership team, this is exactly the kind of high-level strategic thinking required to stay competitive. It makes the world of algorithms feel much less daunting for the average professional.
Show moreFinally got around to reading this and I appreciate how it frames AI as a strategic asset rather than just a shiny new toy. The authors explain the "readiness gap" perfectly, highlighting why so many of us feel overwhelmed by the current pace of technological change. While I agree with other reviewers that it lacks focus on recent generative tools, the core principles of using data to improve productivity are timeless. The writing is clear, making even the most intricate concepts accessible to readers who aren't tech-native. I found the real-world examples to be the most valuable part, as they moved the conversation from theory to actual business outcomes. It’s a compelling case for transformation.
Show moreTo be fair, the book does a decent job of demystifying the terminology for those of us who are terrified of algorithms. It works well as an introduction to how machine learning can be applied to various marketing silos, but don't expect it to teach you how to actually execute the strategies. It provides a list of what you should do—like personalizing engagement or optimizing content—but the "how" remains frustratingly vague. You’ll leave the book knowing what’s out there, yet you might still feel stuck when it comes to implementation. It’s a solid primer for the uninitiated, but if you’re already tech-savvy, you might find the content a bit shallow.
Show moreGotta say, the first half is excellent for strategic thinking, but then it devolves into a directory of software that feels a bit like reading the Yellow Pages. While it's comprehensive, the transition from a narrative about the future of business to a catalogue of tools was a bit jarring. It’s an earnest attempt to equip marketers with knowledge, but the utility as a hands-on guide is somewhat lost in the sheer volume of software listings. If you are looking for a high-level overview of the history and potential use cases, you'll find it here. However, for those eager to dive deep into strategic applications, you might find yourself skimming through the latter half.
Show moreAfter hearing so much hype, I found this remarkably outdated because it completely misses the Generative AI explosion that has changed everything. If you are coming here looking for tips on ChatGPT, Midjourney, or LLMs, you are going to be disappointed. The book treats AI mostly as applied machine learning for predictive analytics, which is fine, but it feels like it was written a lifetime ago in tech years. Frankly, the advice is too general. It tells you that you need to "learn to analyze data" without actually explaining how or providing the resources to do so. It was likely useful three years ago, but today it feels more like a history lesson than a guide for the modern digital landscape.
Show moreLook, this felt more like a 300-page lead magnet for the authors' consulting services than an actual instructional guide. I was expecting a hands-on manual with "how-to" steps, but instead, I got a lot of high-level talk about how "AI is the future" without the substance to back it up. Truth is, if you’ve spent more than five minutes on a marketing blog recently, you already know everything in this book. It’s simplistic and lacks any mention of the newer tools that are actually being used in the industry today. To me, it felt like a revenue stream for their business rather than a genuine attempt to educate the community on technical implementation.
Show moreQuestions about this book
What is the main idea of Marketing Artificial Intelligence?
Paul Roetzer and Mike Kaput argue that AI makes marketing smarter when marketers treat it as a set of specific tools. They trace slow adoption to a readiness gap in education and training, urge continuous learning, and recommend testing AI through small pilot projects that are specific, data-driven and predictive. Stories from RedBalloon’s advertising and BuzzFeed’s content strategy show what that approach can produce.
How did RedBalloon use AI for advertising?
Facing high customer acquisition costs and shrinking returns from traditional agencies, founder Naomi Simson turned to an AI system called Albert to run and improve her paid campaigns. Albert tested thousands of ad versions in a single day and adjusted campaigns in real time. Return on ad spend reached and then passed Simson’s targets, and the system found a customer group the team had missed: Australians living abroad.
What does the book say about BuzzFeed and AI content?
BuzzFeed adopted an AI-first content strategy, using AI to study what drives virality and engagement at large scale. The authors describe the result as a content flywheel, where data keeps improving content, engagement and revenue. Its animated series The Good Advice Cupcake became an Instagram hit. The authors argue this approach lets understanding of an audience matter more than the size of an ad budget.
How can I start using AI in marketing, according to the authors?
Begin by learning the basics, such as what machine learning and deep learning can do. Then use a tool like the Marketing AI Institute’s AI Score for Marketers to weigh possible AI use cases against your own unique needs. Choose one use case that is narrow, backed by data and built around a prediction, and run it as a small pilot before scaling up.
Readers also enjoyed
AUDIO SUMMARY AVAILABLE
Listen to Marketing Artificial Intelligence in 15 minutes
Get the key ideas from Marketing Artificial Intelligence by Paul Roetzer, plus 5,000+ more nonfiction titles.
- 5,000+ titles
- Listen as much as you want
- 7-day free trial
- Cancel anytime



















